top111 Platform Privacy Notice
This page describes what data we collect when you use top111 and how we keep that data protected. We take privacy seriously. When you open an account, deposit funds, or place a wager on our platform, you share information with us. We use that information only to operate the service, process your transactions, and comply with local law.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their access and use of top111 comply with their own jurisdiction's regulations.
Read this notice to understand what we collect, who we share it with, and what rights you have. If you have questions, contact our support team. We update this notice periodically; changes take effect when published here.
What data we collect at top111
We collect your name, email address, phone number, and date of birth when you register. During account verification (KYC), we collect a copy of your national identity card, a selfie, and proof of your residential address. These documents are needed to confirm your identity and comply with anti-money-laundering regulations.
When you deposit money, we record the payment method you use—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet). We store the transaction date, amount, and settlement status. We do not store your full payment card or e-wallet credentials; only the masked last four digits and the provider name are kept in our records.
We log your activity on top111: the games you play, the markets you view, the wagers you place, and the results. We collect your IP address, device type, browser type, and operating system. We use cookies and similar tracking technologies to remember your login state and preferences. We may also collect your location (country level) based on your IP address.
- KYC (Know Your Customer)
- The process in which we verify your identity using government-issued documents. Required before you can withdraw funds.
- Personal data
- Any information that identifies you, such as your name, email, phone, or national ID number.
- Processing
- Any action we perform with your data: collection, storage, use, sharing, or deletion.
- Third-party processor
- A company that processes your data on our behalf, such as a payment provider or document-verification service.
How we use your data
We use your personal data to operate top111. This includes creating your account, processing deposits and withdrawals, handling customer support requests, and investigating disputes. We use your name and email to send you confirmations, notifications about transaction status, and service updates.
We analyze gameplay and betting patterns to prevent fraud and money laundering. We may flag unusual activity—such as rapid deposits followed by large withdrawals, or betting from multiple accounts with similar payment methods—for manual review. This protects both you and our platform.
We are legally required to keep transaction records and KYC documents for several years. We may share your data with financial regulators, tax authorities, and law-enforcement agencies if legally compelled. We do not sell your data to advertisers or marketing companies.
Cookies and tracking
When you visit top111, we place cookies on your device. These cookies remember your login session, your language preference, and your settings. Some cookies expire when you close your browser; others persist for weeks or months. We use cookies to improve user experience and to prevent unauthorized account access.
We may use analytics tools to measure how users navigate top111. These tools track page visits, button clicks, and session duration. The data is aggregated and does not identify individuals. We use it to identify bugs, understand user behavior, and optimize our interface. You may disable cookies in your browser settings, but doing so may limit functionality on our platform.
Who we share your data with
We share your data with third-party processors only when necessary. Payment providers (mobile banking, local payment, online payment, and our bank partners) receive your transaction details to process your deposits and withdrawals. Document-verification services receive your ID and proof-of-address images to complete KYC. These processors are contractually bound to protect your data and use it only for the stated purpose.
Our servers may sit outside your jurisdiction. This means your data may be transferred and stored in countries other than Indonesia. We use encryption and secure transmission protocols to protect data in transit. If you do not consent to cross-border data transfer, do not use top111.
In rare cases, we may be required by court order or legal process to disclose your data to government agencies. We will comply with such requests unless prohibited by law. We do not voluntarily disclose data to law enforcement without legal process.
Your rights and data security
You have the right to request a copy of the personal data we hold about you. You may also request that we correct inaccurate information, delete your data (subject to legal retention requirements), or restrict how we use it. To exercise these rights, contact our support team with a written request. We will respond within ten business days.
We encrypt your password and store it in a form we cannot reverse. We use HTTPS encryption for all communication between your browser and our servers. We maintain firewalls, intrusion-detection systems, and access controls to prevent unauthorized access. However, no security system is perfect. If you believe your account has been compromised, change your password immediately and notify support.
We retain your personal data only as long as necessary. Transaction records and KYC documents are kept for regulatory compliance; most are retained for at least five years. Account activity logs are typically stored for two years. If you close your account, we delete non-essential data within thirty days, unless legal requirements demand longer retention.
We at top111 are committed to protecting your privacy. Your trust is paramount. If you have concerns about how we handle your data, reach out to our team directly.
Contact and updates
If you have questions about this notice or how we handle your data, contact our support team. We provide support in English and respond to data-related inquiries within five business days. Major updates to this privacy notice will be posted here and communicated via email to registered users.
Our platform serves users across multiple regions. We are bound by the data-protection laws of the jurisdictions in which we operate. If local law grants you additional privacy rights (such as the right to be forgotten), we will honor those rights within the bounds of our legal obligations to retain records for financial and anti-fraud purposes.
Last updated: 30 May 2026. This notice applies to all users of top111, whether accessing via web browser or mobile app. By continuing to use our platform, you consent to the practices described here.